Shipping Policy

Thank you for choosing thecameracools . We are committed to delivering your order as quickly and efficiently as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipping Destinations

Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.

2. Shipping Cost

• Standard Shipping: FREE for all orders. There are no hidden fees or additional shipping charges at checkout.

3. Processing & Delivery Time

We understand that you want your new camera as soon as possible. Our delivery timeline is divided into two parts:

• Handling Time: All orders are processed within 0-1 business day. Orders are not shipped on weekends or holidays.

• Transit Time: Once shipped, your order will typically arrive within 1-2 business days.

• Total Delivery Time: Estimated at 1-3 business days from the moment of purchase.

4. Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking information will be active within 24 hours.

5. Shipping Providers

We partner with reliable carriers such as UPS, FedEx, and USPS to ensure your package arrives safely and on time.

6. Damaged or Lost Packages

Kenotebooks is responsible for your order until it is delivered. If you receive your order damaged, or if your package is lost in transit, please contact us immediately at thecameracools@gmail.com  so we can resolve the issue.

7. Contact Information

If you have any questions about the delivery of your order, please contact us:

• Email: thecameracools@gmail.com

• Phone: +1 920-635-2769

• Business Address: 2301 Welch Pl, Mansfield Texas 76063, United States